Privacy Policy – p65 com

1 What Information We Collect

p65 com collects personal information when you interact with the platform. The type of information collected depends on how you use the site.

Information you provide directly:

• Full name, date of birth, and contact details (email address, phone number) provided during registration.
• Government-issued ID and supporting documents submitted during identity verification (KYC).
• Payment details associated with deposits and withdrawals — such as bank account information or e-wallet details used for transactions in Philippine Peso.
• Communications you send to our support team, including emails sent to [email protected].

Information collected automatically:

• Device information including IP address, browser type, operating system, and screen resolution.
• Session data such as pages visited, time spent on the platform, and features used.
• Transaction logs covering deposits, bets, game sessions, and withdrawals.
• Login timestamps and access records for security monitoring purposes.

2 How We Use Your Information

The personal information p65 com collects is used for the following purposes:

3 When We Share Your Information

p65 com does not sell your personal information to third parties. We may share your data only in the following limited circumstances:

• Payment processors: When you make a deposit or request a withdrawal, your payment details are shared with the relevant payment service provider (such as a Philippine bank or e-wallet service) to process the transaction.
• Identity verification services: We use third-party KYC providers to verify the documents you submit during account verification.
• Technology and platform providers: Service providers who support the operation of the platform — such as game software providers and hosting infrastructure — may have access to certain data as part of delivering their services to us.
• Legal and regulatory obligations: We may be required to disclose information to law enforcement, regulators, or courts where required by applicable law.
• Fraud and security investigations: We may share data with relevant authorities or partner platforms to investigate suspected fraud, money laundering, or account abuse.

In all cases, third parties who receive your data are required to handle it appropriately and to use it only for the purpose for which it was shared.

4 How We Protect Your Data

p65 com implements technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

• SSL Encryption: All data transmitted between your device and the p65 com platform is encrypted using SSL/TLS protocols, protecting it from interception during transit.
• OTP Verification: Account logins and certain account actions require one-time password (OTP) verification to prevent unauthorised access.
• Access Controls: Access to personal data within p65 com's systems is restricted to staff and systems that require it for legitimate operational purposes.
• Secure Storage: Sensitive data, including identity documents submitted for KYC, is stored in secure systems with access logging.
• Regular Security Reviews: Our security practices are reviewed on an ongoing basis to address emerging risks.

While we take data security seriously, no online system can guarantee absolute security. You also have a responsibility to protect your own account — keep your password confidential, never share your login details, and contact support immediately if you suspect your account has been compromised.

5 How Long We Keep Your Data

p65 com retains personal data for as long as necessary to fulfil the purposes described in this policy, and in compliance with applicable legal retention requirements.

• Account information is retained for the duration of your account with p65 com and for a reasonable period after account closure to allow for the resolution of any outstanding issues or disputes.
• Transaction records, including deposit and withdrawal history, are retained as required for financial recordkeeping obligations.
• Identity verification documents are retained for the period required under applicable anti-money laundering and know-your-customer regulations.
• Support communications are retained for a reasonable period after the matter is resolved.

When retention is no longer necessary, personal data is securely deleted or anonymised.

6 Your Rights Over Your Personal Data

As a player at p65 com, you have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data p65 com holds about you.
• Right to Correction: If any information we hold about you is inaccurate or outdated, you may request that it be corrected.
• Right to Deletion: In certain circumstances, you may request that your personal data be deleted. This right is subject to legal retention requirements — some data must be kept for a minimum period regardless of your request.
• Right to Object: You may object to certain types of data processing, such as processing for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact our support team at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7 Cookies and Tracking

p65 com uses cookies and similar technologies to support platform functionality and improve the player experience. Cookies are small data files stored on your device when you visit the platform.

• Essential cookies: Required for basic platform functions such as keeping you logged in during a session and maintaining your bet slip.
• Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, where players encounter difficulties, and how the overall user journey can be improved.
• Security cookies: Help detect and prevent fraudulent account activity and unauthorised access attempts.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect how the platform functions. Continued use of p65 com after accepting the cookie notice constitutes consent to our use of cookies as described here.

8 Minors and Age Verification

p65 com is strictly a platform for adults. We do not knowingly collect personal data from individuals under 21 years of age. Age verification is conducted as part of the registration and KYC process.

If we become aware that an account has been registered by a person under 21, the account will be closed immediately, any balance forfeited, and the associated data will be deleted in accordance with applicable law. If you believe a minor has accessed the platform using false information, please contact [email protected] immediately.

9 Changes to This Privacy Policy

p65 com may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

We recommend checking this page periodically. Continued use of the p65 com platform following an update to this policy constitutes your acceptance of the revised terms. If you have questions about any changes, contact our support team.

10 Contact Us About Privacy

If you have any questions, concerns, or requests related to your personal data and this Privacy Policy, our support team is ready to assist you.

Reach us by email at [email protected]. You can also visit the FAQ page for answers to common questions about accounts and the platform. For concerns specifically related to your account terms of use, review our Terms and Conditions.